Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal information you provide through our inquiry and contact forms — including your name, email address, phone number, and desired move-in date.
• Usage data collected automatically — including pages visited, time on site, and referring URLs.
• Cookies — we use a functional session cookie (stv_session) to maintain your session. We do not currently use third-party tracking cookies.

2. How We Use Your Information

• Connect renters with property owners in The Villages
• Respond to your inquiries and contact form submissions
• Improve our website and services
• Send transactional emails related to your inquiry

3. Information Sharing

When you submit an inquiry about a property, we share your contact details (name, email, phone number, and message) with the relevant property owner so they can respond to you directly.

We do not sell, trade, or rent your personal information to third parties. We may share anonymized, aggregated data for analytics purposes.

4. Cookies

We use a single functional session cookie (stv_session) to maintain your browsing session. This cookie is essential for site functionality and does not track you across other websites. We do not currently use third-party advertising or tracking cookies.

5. Data Retention

We retain inquiry and contact form data for up to 2 years from the date of submission. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise these rights, email us at [email protected]. We will respond to your request within 30 days.

7. Third-Party Services

We use the following third-party services to operate the Site:

• Stripe — for payment processing. Stripe's privacy policy governs their handling of payment data.
• Resend — for transactional email delivery. Email addresses are shared with Resend solely for the purpose of delivering inquiry notifications.

8. Children's Privacy

The Villages is a 55+ active adult community. This Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy, contact us at [email protected].