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Owner Tools

Digital Guest Guidebook

A digital guest guidebook is like a welcome binder for your rental home — except it lives on your guest's phone, it's always up to date, and you never have to print a thing.

WiFi passwords, check-in instructions, house rules, local restaurants, emergency contacts — everything your guest needs, all in one shareable link.

Sound Familiar?

You're 800 Miles Away. Your Guest Texts at 11pm.

“What's the WiFi password again?”

“How do I get the TV to work?”

“Which day is trash pickup?”

“Is there a good seafood place nearby?”

“Where's the pool key?”

When you rent your Villages home, these questions come with the territory. Every guest asks them, and you end up answering the same things over and over — often at the worst possible times.

A digital guest guidebook puts all those answers in one place. Your guests help themselves, and you get your evenings back.

Why Owners Love It

Less Hassle for You. Better Experience for Guests.

Fewer Midnight Text Messages

No more "What's the WiFi password?" at 11pm. No more "How do I work the TV?" on a Saturday morning. Your guests find what they need on their own — and you get to enjoy your evening.

Guests Stop Asking the Same Questions

Every owner hears the same ten questions. Trash day, pool hours, thermostat instructions, garage door code. Put the answers in one place and reclaim your time.

Looks Professional Without Hiring a Designer

Your guidebook comes out clean, polished, and easy to read on any phone or tablet. It makes a great first impression — no graphic design skills needed on your end.

Local Recommendations Built Right In

Nearby restaurants, rec centers, golf courses, and town squares automatically populated based on your property location. Add your personal favorites too — guests love insider tips.

Works on Any Phone — Nothing to Download

Your guest taps a link and it opens right in their phone's browser. No app to install. No account to create. No password to remember. It just works.

AI Can Write It for You

Not sure what to say? Our AI-assisted setup can generate professional descriptions for each section based on a few simple answers. You review it, tweak anything you like, and publish.

How It Works

Three Simple Steps — About 15 Minutes

If you can send an email, you can set this up. No tech skills required.

1

Add Your Property Info

Log into your owner dashboard and fill in the basics: WiFi password, door codes, check-in and check-out times, house rules, and any appliance instructions. Just type it in — like filling out a form. If you get stuck, our AI assistant can help write it for you.

2

We Create a Beautiful Mobile-Friendly Page

As you add your information, we automatically turn it into a clean, easy-to-read page that looks great on phones, tablets, and computers. You can preview it anytime and make changes until you're happy with it.

3

Share the Link — Guests Tap It, That's It

You get a simple web link (like a website address). Copy it into your welcome email or text it to your guest before they arrive. They tap the link on their phone and everything they need is right there. No app. No login. No fuss.

What's Included

Everything Your Guest Needs in One Place

Your guidebook can include any or all of these sections. Add what makes sense for your property — you can always change it later.

WiFi Network & Password
Check-In & Check-Out Instructions
Door Codes & Lockbox Info
House Rules
Local Restaurants & Dining
Golf Courses & Rec Centers
Emergency Contacts
Trash & Recycling Schedule
Appliance Instructions (TV, Thermostat, Pool)
Nearby Grocery Stores & Pharmacies
Transportation Tips (Golf Cart Rules, Parking)
Your Personal Recommendations

No App. No Tech Skills. No Hassle.

Your guests don't download anything. The guidebook is a regular web page. They tap the link and it opens in their phone's browser — just like opening any website.

You don't need any special skills. If you can type an email, you can fill in the form. We handle the design, the formatting, and making it look good on every screen size.

Takes about 15 minutes. Grab your WiFi password and door code, sit down with a cup of coffee, and you'll have a professional guidebook ready to share. Our AI can even write the first draft for you.

Included with every listing

$199/year — All Features

Guest Guidebook FAQ

What exactly is a digital guest guidebook?

Think of it as a welcome packet — but instead of a printed binder that gets lost or outdated, it's a simple web page your guest can pull up on their phone anytime. It has everything they need to know about your home: WiFi, check-in steps, house rules, local restaurants, emergency contacts, and more. You create it once, and every guest gets the same up-to-date information.

Do I need to be tech-savvy to set this up?

Not at all. If you can send an email, you can create a guidebook. You just fill in a form with your property details — WiFi password, check-in time, house rules — and we handle the rest. There's no coding, no design work, and no confusing software to learn. We even offer AI-assisted generation that writes the content for you based on a few simple answers.

Do my guests need to download an app?

No. The guidebook is a regular web page — like any website. Your guest taps the link you send them, and it opens right in their phone's browser (Safari, Chrome, or whatever they use). No app to download, no account to create, no password to remember.

How do I share the guidebook with my guests?

You get a simple web link — a web address like staythevillages.com/guide/your-property. Copy and paste that link into your welcome email, your lease confirmation, or a text message. That's all there is to it. Some owners even include it in their listing description.

Can I change the guidebook after I publish it?

Yes, anytime. Changes go live immediately. Changed the WiFi password between guests? Update it in your dashboard and the guidebook updates automatically. Found a great new restaurant? Add it in. Your guests always see the latest version.

Which plans include the guest guidebook?

The digital guest guidebook is included with every listing plan at $199/year. All features are included — no upgrades needed.

Can I customize what goes in the guidebook?

Yes. You control every section. Add, edit, remove, or reorder anything. Want to include a section about your favorite restaurants? Go for it. Don't need the golf course section? Remove it. It's your guidebook — make it as detailed or as simple as you like.

How long does it take to set up?

Most owners finish in about 15 minutes. If you use our AI-assisted generation, it's even faster — answer a few questions and the AI writes a first draft for you. Then you just review it and make any tweaks.

Ready to Stop Answering the Same Questions?

Set up your digital guidebook in about 15 minutes. Your guests get a better experience — and you get your evenings back.

Get Started